Reviews and Testimonials

Local Reviews
for Newburgh, NY

Go Green Express Home Services Rated 4.8 out of 5 stars based on 19 customer reviews

Service with a smile.  Both men were very careful, wielding their monstrous machine, not losing the vent screws, cleaning up after they had finished, and both seemed cheerful, as in glad to see you.

– Douglas Smyth

Brian is an excellent worker and the shining star at Go Green. He went above and beyond today helping fix our thermostat and making sure our heater is in great shape. Because of Brian I will be a customer of Go Green for many years to come. The McKenna’s were very happy with the 100% professional service by Brian today. Make sure he is compensated well!!

Services: Install AC, Install toilet, Install heating system, Repair thermostat

– Joseph and Susan McKenna

I have been having exceptional service from this company and today with Philip Giangrasso who is very knowledgeable in all things HVAC related. I also like that they are prompt and communicate well as to arrival times. I had several mini spits installed during a heatwave. They could get to me when other suppliers were saying fully booked. I’m impressed by the company’s scheduling and coverage. They have a great team working for them.

– Michele Stopford

My GGEHS tech, Casey, was a knowledgeable, skilled, and polite young man. He quickly figured out the problem I was having and clearly explained it to me, along with offering me 3 options to solve it. Since I was in a time constraint, he did part of the job, and then returned to complete the rest another day. I am so pleased with the service, and I also quite enjoyed my interactions with this personable young man.

Services: Install toilet, Find & repair leak, Unclog drain

– Sharon Pearlman

My ductless heating/AC was put in the downstairs area of a raised ranch a couple of years ago and is working great. This year, a new AC was put in for the upstairs area, and that is working great, too. The work was completed in a reasonable time, and every representative of Go Green that I was in contact with on these projects were professional and a pleasure to have working on my house. I would recommend the company, and would use them again.
– Ellen Stone

Today Brian the GGEHS tech stopped by to conduct a yearly maintenance service on our boiler system. He was very professional, friendly, and knowledgeable. He took the time to explain what he was going to be doing and also answered my questions in a comprehensive way. I appreciate the quality of the work you do. Thank you!
– Ricardo Nash

Recently, Go Green repaired a split unit air conditioning system that was installed by another company. This unit was installed several years ago and never worked correctly. The company who installed the system tried to repair it several times and failed. Go Green was able to fix the issue and now it runs perfectly. Two thumbs up!
– Catherine Bale

This is our first time dealing with Go Green and it has been an excellent one. All of the staff has been so extremely helpful with our issue. They have truly been a pleasure to work with and very patient. We have an issue with our Gas Propane insert in our Fireplace and no one wanted to work on it because they didn’t install it. Go Green never said that to me nor did they turn our business away due to the item not being installed by them. I would recommend this company to anyone and everyone. My thanks to all involved and wish them the best.
– Kim Amoia-Post

Miguel, the tech who came to our home, arrived within the time frame set forth in our appointment. He was friendly, knowledgeable, and safe. He performed a service on our oil burner in about a half hour. Left the place as clean as he found it! The office staff with whom we spoke was accommodating, friendly, and communicative. They called to confirm our appointment the day before it was scheduled. They also called to notify us that the tech, Miguel, was on his way and arriving in a half hour or so. Overall, we had a pleasant experience with Go Green. Thanks guys!
– Juddson Pollack

Go Green Express Home Services provided an estimate for a new heating system in a home i was interested in purchasing. Brian was great to work with, he was knowledgeable and professional. Provided me several options and took the time time to explain everything. Will look forward to working with Go Green Express Home Services again!
– Ira Chavis

Had Go Green service my air conditioning units. The technicians arrived on time, and were conscious of wearing masks and social distancing. Their work was very professional, and was completed in a minimal amount of time. They completely cleaned the units, and made sure the surrounding areas were also clean. I was very satisfied.
– Theodore Simroe

Go Green is wonderful ! I had an issue with my commercial plumbing, the woman on the phone was helpful and very courteous. After speaking with dispatch she called me back left the time of her call and what time I could expect the technician. Cole arrived on time and also was extremely courteous, kind and very professional. He got the job done in a very timely manner and while he was there we had another issue come up and he was able to take care of that as well. I’m very appreciative of their service and recommend them highly.
– Pamela Resch

Bill was not only knowledgeable and professional, he offered us several viable options to consider. He answered all of our questions and gave us his personal opinions after carefully touring our home. Perhaps most important in our experience was that he educated us on an option we had not considered. This is likely going to become our choice regarding our investment. I would highly recommend considering Go Green Express as a first choice in either solving a problem or upgrading an existing system.
– Antonio Alfonso

HAPPY CHECKS

In order to adhere and enforce Our Core Values, following up with the customers’ experience is imperative.  Our Premium Service includes a “Happy Check” telephone call after the Technician or Home Comfort Advisor has left the appointment.

We don’t take your satisfaction for granted. Please read what our customers have to say…

“I was beyond satisfied with the appointment. I really respected Phil and believe he is very skilled at what he does.”

“I was very satisfied with the visit. The tech Brian was very reliable, honest, and professional. I really loved his service, and we have a keeper.”

“I was happy with the appointment. The technician was excellent and fantastic and I appreciated his service.”

“I appreciate the technician’s knowledge and looking forward to the follow up appointment tomorrow.”

“Everything was great, but I noticed something was an issue with the thermostat. It was not working with the boiler.

The Customer Service Representative informed the customer that we would send the technician back out later in the day. Customer replied, “That would be great.”

“I was very satisfied with the appointment. I believe Brian was really nice and extremely knowledgeable. I spent more money than I should have, but I am very confident in the work that Brian did.”

GGEHS Certifications