I recommend this company to any homeowners looking to upgrade.Go Green Express is well versed in all the green energy systems and I wish I had called them earlier in my home rehab process. They are professional and provide prompt service. I recommend this company to any homeowners looking to upgrade.
We have been a customer dating back about 10 years.
We have been a customer dating back about 10 years. The reason for the length of time we have remained with the company is the quality of service people hired by your company. We have maintained a service agreement with you, replaced a furnace, hot water heater, and most recently a new central air system.
Yesterday we were scheduled to have the new central air system installed. Due to some difficulties on your end, the install began later than we had hoped and with a different installer than we had requested. When we brought it to the attention of Keith, things were immediately juggled and the install began with one installer at our home and two others coming between jobs during the day and finally ending up in the afternoon and into the night, remaining with the initial installer.
At no time, from sometime around lOAM through 11:30 PM did any of them complain or seem ruffled by the inconvenience. They were all polite, friendly, knowledgeable, and skilled. At one point, probably around 6 PM we offered to buy them a pizza, which they turned down as they considered it unprofessional. We are sure they regretted that when the install took until 11:30 PM and I found out they had not taken a lunch!
They made sure there were no leaks in the lines, the unit functioned properly, and that everything was the way it should be before they considered leaving the job. They are extraordinary employees. Of course, we have known Abbas and requested him for a long time because of his knowledge and kindness. But now we also know Jason and Mark. They are all exceptional employees and we wanted you to know that. We appreciated and benefitted from their dedication to their job and the company.
Excellent customer service and satisfaction…
I would like to let you know that Frank was very helpful and was quick to resolve the issues I had regarding the sale and installation of the air conditioner as outlined in my letter to you dated July 7,2011. I would not hesitate to recommend Go Green Express Home Services for any services or products offered, since I have found that GoGreen Home Services will stand behind their products and service.
I sincerely appreciate Go Green Home Services excellent customer service and satisfaction in the recent problem I brought to your attention.
Great job!Just wanted to say thank you for the service I have received. The last 2 service men Nick and Stephen, both did a great job. If Stephen had not taken the time to check over everything that he did, he would have left just before the fan on our unit stopped working (which took 20 minutes to warm up and stop working). I would have had to call a second time for the same problem. Also wanted to thank Laura for the assistance she gave over the phone.
I just want to thank Jason and Matt for fixing my well situation, quickly, professionally.I just want to thank Jason and Matt for fixing my well situation, quickly, professionally. They were a great crew. Thanks to Scott for finding the initial problem and of course the office for keeping in contact. Another huge rescue again by Go Green Express Home Services.
My experience with home maintenance and improvements has never been easy but our experience with Go Green was a real pleasure.We had Jeff and Ray install a new central AC system last Thursday and Friday. We were very pleased with their work-things were done right the first time, with quality equipment; it cost what we were told it would and it took the amount of time we were told to expect. My experience with home maintenance and improvements has never been easy but our experience with Go Green was a real pleasure. Jeff was very knowledgeable and Ray, his summer assistant was very eager. They both were very professional, pleasant and did a great job. Our gratitude to them. The system works great. Thanks again.
The team at Go Green Express were terrific.
The team at Go Green Express were terrific. I have used them twice now in emergency situations where one of my tenants had a heat issue due to a failed boiler. They clearly explained the options available, either repair or replacement, and provided very fair and competitive pricing and follow up service. Jared, the owner, handled my heating issues directly and went out of his way to get heat back on as quickly as possible. In both instances the down time was minimal due to his over the top efforts. I would highly recommend Go Green Express, they are extremely knowledgeable and more importantly to me.....trustworthy. Thanks to Jared and his team, you saved me!!!